Shipping times: We ship all orders within 2 to 4 business days . Once your package has been shipped, you will receive a tracking email to follow the delivery of your order.
Refund policy:
You can return any item that does not suit you within 15 days of receipt (postmark as proof).
Items will be exchanged or refunded .
Return shipping costs are your responsibility, except in the case of a defective product.
Before returning any item, please contact our after-sales service: hello@ile-bleue.fr , indicating the reason , your contact details , and your order reference .
Return address:
L'Île Bleue – 22 rue Porte Dijeaux, 33000 Bordeaux, France
Tel.: +33 5 56 23 52 16
Items must be returned via tracked parcel , in their original packaging , never worn , with your order number .
The refund will be issued within 15 days of receiving the package.
